Digitally Transforming A University for 20+ Years

by Jonathan Das

The Client

BRAC University is a pioneering institution that has been shaping the future of higher education since 2001. With its liberal arts approach and students from over 27 countries, it has built a legacy of excellence. Its core mission is to provide an enriching educational experience to meet the demands of contemporary times.

Project Background

Since the early 2000s, brac IT developed custom applications for BRAC University to automate various tasks in HR, payroll, student payments, accounts, and additional functions. brac IT provided comprehensive support and critical enhancements for these legacy systems as the institution grew to serve over 20,000 students and 2,000 staff members.

Enhancements & Support

Our team provides a variety of support services, including system troubleshooting, fixing bugs, testing patches, and correcting data errors. They manage deployments, databases, and integrations while monitoring services continuously. The core HRMS cluster of applications launched first. The payroll module received substantial upgrades to cater to business evolution and legal compliance. Salary increments and promotions for part timers and contractual employees relied on manual code tweaks as a temporary solution. The national gazette for personal income tax was revised over the years. Our team introduced self-service features, enabling the client to adjust salaries and tax slab updates. Today, the payroll module supports salary disbursement for approximately 2,000 people, up from 700 initially.

Impact & Future Implications

With numerous tweaks and updates deployed on demand, downtime decreased, enabling the client to deliver services reliably and on time for students and staff. This model’s success demonstrates a replicable solution for other universities dealing with legacy systems. As these applications make way for an ERP in conjunction with a Student Lifecycle Management system, brac IT will ensure that this partnership sustains BRAC University’s educational excellence through digital readiness and maintain its leadership in higher education.

About The Author

Jonathan Das

Communication Manager

Jonathan Das is a Communication Manager specializing in solutions storytelling and product marketing. He’s previously worked in brand and social media management, fund-raising, and audio-visual production roles with consumer brands, global non-profits, and startups. Jon holds a BA degree in communications from University of Liberal Arts Bangladesh. He enjoys making music, going on long walks, and reading about culture and technology.

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