Scaling Financial Access for Millions in Africa
The Challenge To support its long-term strategy of operational excellence and sustainability, BRAC International prioritized digitization across its field operations. A core component of this strategy is the Digital Field Application (DFA), a custom solution aimed at automating critical field-level processes. First developed by a third-party and deployed in Rwanda in 2019, BRAC International acquired […]
Microfinance Giant Deploys AI/ML for Risk Prediction
The Challenge During FY 2021, our client disbursed a total of over 15 million loans, of which over 20% defaulted. This regular occurrence necessitates about $120 million in provisions annually. The financial strain potentially compromises their ability to serve an additional 250,000 clients. The challenge was on two fronts – a) Traditional assessment methods lacked […]
BRAC Bank Reaches for the Unbanked
Background To reach underserved populations and extend low-cost banking across the country, our client launched its Agent Banking Service. This alternative delivery channel empowers local agents to offer financial services, removing barriers of distance, cost, and infrastructure. brac IT joined this mission in 2020 to design, build, and support the digital foundation that powers this […]
App Takes Microfinance Beyond Desks and Branches
The Challenge The client sought to extend its services to underserved populations beyond the physical reach of its branches. The challenge was to find a way to scale access to financial services through community-based channels. To achieve this, they piloted a commission-based model, incentivizing mobile money agents to refer leads from local communities. However, the […]